Thank you for choosing Progmine. We are committed to providing high-quality services and products. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The request is made within 7 days of the purchase date.

• The product or service has not been delivered or accessed.

• There is a clear issue or fault from our side in the service/product provided.

2. Non-refundable Items

Refunds will not be granted in the following cases:

• Digital products or services that have already been delivered or accessed.

• Custom development or personalized services after work has begun.

• Change of mind after the service/product has been delivered as agreed.

3. How to Request a Refund

To request a refund, please contact us at:
📧 support@progmine.com
Include your order details and reason for the refund request. We will review your request and get back to you within 3 business days.

4. Refund Processing

If your refund is approved, it will be processed to your original payment method within 7–14 business days, depending on your bank or payment provider.

5. Contact

For any questions about our refund policy, feel free to contact us at:
📧 info@progmine.com